Last updated September 2026. By booking a session you agree to what follows.
One-to-one online counselling with Suramya Pandiya, Mental Health Therapist. Sessions are held over video or voice call at the time you book.
This is not an emergency or crisis service, and it is not a substitute for medical treatment or psychiatric care. Nobody monitors this website between sessions. If you are in crisis, Tele-MANAS is free and open 24x7 on 14416, and in an immediate emergency you should call your local emergency number.
Fees are payable in full at the time of booking. Your slot is only held once payment has gone through.
Please join on time. If you are more than 15 minutes late the session may not be able to run, and it counts as a missed session. If Suramya Pandiya has to cancel for any reason, you get a full refund or a free reschedule, your choice.
Online counselling does not suit every situation. If Suramya Pandiya judges that you would be better served by in-person care, psychiatric support or a specialist service, she will tell you and help you find it, and any session you have paid for but not taken will be refunded.
Sessions are for adults aged 18 and over. Clients under 18 need a parent or guardian to arrange the booking and give consent.
What you say stays private, subject to the limits described in the privacy policy. Sessions are not recorded by Suramya Pandiya, and clients should not record them either without asking first.
These terms may be updated from time to time. The version on this page at the moment you book is the one that applies to that booking.
psysuramya@gmail.com